Privacy Policy

Suttles Nut Farm
Last updated: November 6, 2026

At Suttles Nut Farm, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains what information we collect, how we use it, and the choices available to our customers.

1. Information We Collect

When you visit our website, place an order, create an account, or contact us, we may collect:

Your name, email address, telephone number, and billing and shipping addresses.
Products purchased, order history, and transaction details.
Information you voluntarily provide through contact forms or customer-service communications.
Technical information such as IP address, browser type, and cookies necessary for website functionality.

We collect information needed to operate our business, fulfill orders, and provide customer service.

2. How We Use Your Information

We use customer information to:

Process purchases and payments.
Prepare, package, and ship orders.
Send order confirmations, receipts, and shipping updates.
Respond to questions and resolve customer-service concerns.
Maintain transaction records and meet legal obligations.
Protect our website and customers against fraud and unauthorized activity.

We may also offer optional promotional communications, as described below.

3. Payment Processing

Online payments are processed through WooPayments, which uses Stripe payment-processing services.

Payment providers may collect and process payment information, transaction details, and information necessary for fraud prevention and regulatory compliance.

Suttles Nut Farm does not intentionally store complete credit-card numbers on its own website servers.

Payment processing is subject to the applicable privacy and security practices of our payment providers.

4. Shipping and Order Fulfillment

To deliver purchases, we share necessary shipping information with delivery providers, including the United States Postal Service (USPS).

This information may include customer names, delivery addresses, and shipment details.

We share only the information reasonably necessary to process and deliver orders.

5. Cookies and Website Functionality

Our website uses cookies and similar technologies to support essential functions, including:

Remembering shopping-cart contents.
Maintaining checkout sessions.
Supporting customer accounts.
Processing payments securely.
Protecting against fraudulent activity.

Some cookies may be provided by WooCommerce, WooPayments, Stripe, WordPress, or other services supporting website operations.

You may control cookies through your browser settings. Disabling certain cookies may interfere with shopping-cart or checkout functionality.

6. Promotional Emails and Text Messages

Suttles Nut Farm may offer customers the opportunity to subscribe to promotional emails or text messages concerning products, special offers, and business announcements.

Participation is voluntary.

Promotional emails will provide a way to unsubscribe.

Marketing text messages will be sent only with appropriate consent and will include applicable opt-out instructions.

Providing a telephone number for an order or delivery does not automatically enroll a customer in promotional text messages.

Customers may continue to receive necessary transactional communications related to their purchases.

7. Website Analytics

Suttles Nut Farm may introduce Google Analytics or similar services in the future to better understand website usage and improve the customer experience.

We will update this Privacy Policy and implement applicable privacy and consent controls before activating analytics services that require them.

We do not currently use Google Analytics for visitor tracking.

We do not sell customer personal information.

We may share information with trusted service providers when necessary for:

Payment processing.
Order fulfillment and shipping.
Website hosting and maintenance.
Customer communications.
Fraud prevention and security.
Compliance with applicable laws.

Service providers may process information according to their own applicable privacy policies and contractual obligations.

9. Data Retention

We retain customer and order information for as long as reasonably necessary to operate our business, provide customer service, maintain required financial records, and comply with applicable legal obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

10. Your Privacy Choices and Rights

Depending on applicable law, you may have rights to request access to, correction of, or deletion of certain personal information.

Some information may need to be retained for tax, accounting, fraud prevention, or other lawful purposes.

To make a privacy-related request, contact us using the information below.

11. Information Security

We take reasonable steps to protect customer information and use established payment-processing services for online transactions.

However, no method of electronic storage or internet transmission can be guaranteed completely secure.

12. International Customers

Suttles Nut Farm may accept orders from customers in Germany in the future.

Where applicable, we will comply with relevant privacy and consumer protection requirements, including applicable European Union data-protection laws.

International customers may have additional rights under the laws governing the processing of their personal information.

13. Changes to This Policy

We may update this Privacy Policy when our business practices, website services, or legal obligations change.

Updates will be posted on this page with a revised effective date.

14. Contact Information

For questions about this Privacy Policy or your personal information, please contact:

Suttles Nut Farm
22 Ketron Ct.
Greenville, SC 29607-4122

Telephone: (864) 248-0119
Email: info@suttlesnutfarm.com
Website: https://suttlesnutfarm.com